Terms of Service
1. Who we are
The Sugoso Pro waitlist (the "Service") is operated by Po-Hsu Chen, an individual ("we", "us", "our", or "the operator"). "You" means the person who joins or uses the waitlist. You can reach us at pohsuchenwork@gmail.com.
2. Eligibility and acceptance
The Service is for people aged 18 or older. By ticking the consent box and submitting the form, you confirm that you are 18 or older and that you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.
3. The Service is provided "as is"
The Service is provided "as is" and "as available", with all faults and without warranty of any kind. To the maximum extent permitted by law, we disclaim all warranties and representations, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, security, reliability, uptime, and availability. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any information will be preserved. This clause does not limit your non-excludable rights (clause 5).
4. No support, no service levels, no fees, and changes
We owe you no ongoing duties. There is no commitment of support, maintenance, updates, service levels, uptime, availability, backup, or data retention of any kind, and we do not guarantee that the Service or the waitlist will function, remain available, or be preserved. The waitlist takes no payment, and nothing in these Terms requires us to pay you any amount or to give any refund except to the limited extent that a law which cannot be excluded requires. We may change, suspend, withdraw, limit, or permanently discontinue the Service, the waitlist, or any individual signup, in whole or in part, at any time and for any reason, without notice and without liability to you. We may also change these Terms at any time and for any reason: the version posted on this page is the current one, changes take effect when posted, it is your responsibility to review them, and remaining on the waitlist after a change takes effect is your acceptance of it. We are not obliged to notify you of changes.
5. Rights that cannot be excluded
Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded (your "non-excludable rights"). Where the law permits us to limit our liability for failing to meet a non-excludable guarantee, our liability is limited, at our option, to supplying the relevant service again or to paying the cost of having it supplied again. This clause prevails over clause 6 to the extent of any inconsistency.
6. Limitation of liability
To the maximum extent permitted by law, and subject to clause 5: (a) we are not liable for any indirect, incidental, consequential, special, exemplary, or punitive loss, or for any loss of profits, revenue, data, goodwill, or opportunity, however caused and on any theory of liability, even if we were advised of the possibility; (b) we are not liable for any loss or damage arising from your use of or inability to use the Service, from any change to, suspension, withdrawal, or discontinuation of the Service or the waitlist, from any loss, corruption, or deletion of information, from any downtime, error, or security incident, or from any act, omission, outage, or breach of a third-party provider; and (c) our total aggregate liability for all claims arising out of or relating to the Service or these Terms is limited to AUD $0 (zero dollars). Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under your non-excludable rights.
7. Your responsibilities and indemnity
You are responsible for the information you submit and for having the right to submit it, for your own conduct, for complying with the laws that apply to you, and for any decision you make in reliance on the Service. To the maximum extent permitted by law, you will indemnify and hold us harmless from any third-party claim, and from any loss, liability, or cost (including reasonable legal costs), arising out of your use of the Service, the information you submit, or your breach of these Terms. We do not indemnify you.
8. Third-party services and links
The Service depends on third-party providers, including Supabase (database) and Vercel (hosting), and may link to external sites. We do not control and are not responsible for those services or sites, including their availability, security, acts, omissions, or handling of your information, and your use of them is at your own risk and subject to their own terms.
9. The waitlist is not a purchase
The waitlist takes no payment. Joining it is not a purchase, a pre-order, or a reservation: no payment is taken, nothing is owed to you, and no product, feature, launch, date, price, or discount is promised or guaranteed. Sugoso Pro is not for sale yet. If and when paid features launch, their price and any refund terms will be stated at that time, and features, availability, and pricing may change before then. To the extent the law permits, any future fees will be non-refundable except where a refund is required by law or by the distribution platform's policy.
10. Governing law and disputes
These Terms are governed by the laws of the State of Victoria, Australia, and you and we submit to the courts of that State. Where enforceable, you and we agree to resolve disputes individually and to waive any class action; this does not affect your non-excludable rights or your right to complain to a regulator. Nothing in this clause deprives you of any mandatory protection of the country or state where you live.
11. General
If any provision of these Terms is held unenforceable, it is read down or severed to the minimum extent necessary and the rest remains in force. Our failure to enforce a provision is not a waiver of it. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service and replace any earlier understanding. Neither you nor we are liable for any failure or delay caused by events beyond reasonable control. We may assign or transfer these Terms; you may not without our prior written consent.
12. Contact
Questions about these Terms: pohsuchenwork@gmail.com.